Where you have already processed an investigation that located accounts set to private, and you are instructing Augustus Hall Limited to process the same subject, you should include details of the accounts already located.
In compliance with the GDPR, we do not retain previous investigations. They are deleted from our servers.
OSINT Investigations Guarantee
The Augustus Hall Limited Guarantee covers all OSINT investigations, open source intelligence gathering and investigation processing services. It does not cover Track and Trace.
Our fee is waived, so that no invoice shall be raised, where Augustus Hall Limited is not able to locate and report on any on-line social media or other internet content relating to a Subject.
This is conditional upon:
Adequate Personal Identifiable Information (PII) being provided by the instructing party as set-out in the instruction guidelines. So that, Augustus Hall Limited shall be able to make a positive identification of the Subject of the investigation.
Where relevant online accounts are located but the PII provided is not sufficient to make a positive ID of a Subject, the guarantee does not apply.
You have other options to identify a subject from private databases of with the services of a Private Investigator.
Where you have already processed an investigation that located accounts set to private, & you are instructing Augustus Hall Limited to process the same subject, you should include details of the accounts already located. This way, we will not claim to have located those accounts & if we are not able to locate any other accounts, with intelligence that might be actionable, the guarantee will apply.
Where Augustus Hall Limited has already processed an investigation into a particular subject, & you instruct a follow-up investigation, you are obliged to send to Augustus Hall Limited the original investigation report.
In compliance with the GDPR, we do not retain previous investigations. They are deleted from our servers.
For more detail about the Augustus Hall Limited Guarantee, specifically relating to bulk purchase orders, please refer to the research contract in the documents section.
Conditions apply. Consult the OSINT Investigation Instruction Guidelines & Conditions.
Cost Mitigation
At all times, Augustus Hall Limited seeks to provide value for money & to avoid customer disappointment. Where the subjects of an instruction are located, so that the Augustus Hall Limited guarantee does not apply, but where, after an extensive search, Augustus Hall Limited is not able to locate much valuable information about the subject, voluntarily, but with no legal obligation, we typically reduce the fee, up to a maximum of 50% of the quoted price or the guideline price, whichever is prevalent. The fee charged is at our discretion, but we always aim to provide an equitable cost/benefit to our customers.
We know how disappointing it is to have to pay for something that has little or no value. But please understand that because valuable information might be difficult or impossible to locate, within the legal parameters that apply to Open Source Intelligence gathering, Augustus Hall Limited will have spent more time on the disappointing case, than is usual on a case with a satisfactory outcome.
To end on a positive note, 90% of cases we process have a satisfactory outcome!
Our Service Terms & Conditions
Note:
Having access to this type of private data, however, comes with rules, criteria, regulatory compliances, due processes, official approvals, administrative protocols, restrictions, usage terms & conditions, & other regulations governing it.
Augustus Hall Limited may officially reject your applications or orders based on the aforesaid, & for many other reasons, or criteria that does not conform to our objectives, principles, ethics, norms, standards, generally accepted practice.
Such request for Verifications Services are only granted or carried out or conducted solely for strictly verified entities, receiver, beneficiary, or recipient with vetted aims & objectives of which the ultimate utility of such verification service is vetted & traced to fulfilling generally accepted principles, aims, & objectives as regards to Risk Assessment, Risk Valuation, Risk Control, Risk Mitigation, Risk Management, Risk Intelligence, Risk-based Decisioning, etc.; which altogether must be seen to amount to transparency, restorations & preservations of Trust, Value, Assets, Investments, Common Wealth, Security, Integrity, Ethics, Governance, Business Development, Business Continuity Management, Business Sustainability Management, Humanity, Equity, Balance, etc.
Our Due Diligence Capabilities & Access are Wide Ranging.
For more information on how we can provide further insight for you, your business, or your clients, we would encourage you to contact us to Buy Now or Subscribe or Discover more.
Comments